OTRS Cropped

The new Gartner® Market Guide for ITSM platforms: Download now

Gartner® - one of the most respected references for the IT Service Management (ITSM) market - has just published its latest guide. This is a first-class reference for all companies who deal with ITSM solutions.  

We are delighted that the guide has once again recognized our group as a top performer in the ITSM market.

The Gartner® Market Guide includes:

  • The direction of the ITSM market and the key trends impacting it (including generative AI, enterprise service management, asset visibility and more).
  • An overview of vendor capabilities in meeting ITSM requirements and contribute to business objectives.
  • Alphabetical expert analysis of representative vendors.
Request your free copy of the ITSM Guide 2025 today!